The Brief

Over the past 30 years, national charity Motability has helped over three million people get mobile by exchanging their mobility allowance for a brand new car, scooter or powered wheelchair. Since 1978, Motability has provided over three million cars, scooters and powered wheelchairs, and today over 600,000 disabled people and their families enjoy the benefits that the Motability Scheme offers.

Motability needed an adaptive and co-operative facilities management company that could work alongside its fit-out contractor on its office rebuild and fit-out project. Active was the perfect fit for the job.

The Solution

Using comprehensive move management skills, including IT decommissioning, recommissioning and auditing, along with IT cable management and server moves Active were the perfect fit for the job. Crate and material hire, as well as crate churn between buildings, was also a priority. Active installed new furniture, recycled the old and relocated other furniture items and company safes.

Over a two-year programme, Active moved over 1,200 staff. Not only that, by utilising dedicated swing spaces to relocate staff around the buildings, Active created two completely clear floors for Motability.

In their own words:

“We have now completed 16 moves with Active across our offices in both London and Bristol, which has affected over 1,200 people in total, some moving more than once. The employee moves are the most important part of our project as you are impacting people's personal space and yet they are not dreaded by our employees as they know they are in exceedingly good hands. Every move has been smooth and well managed and the Active team are very friendly, dedicated, efficient and, importantly under pressure, they are fun to work with."

— Project Manager, Motability

If you would like to find out more about our service and how we can help your business, please call us on 44 (0)845 130 9066 or 01189 442 903 or email

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“The team were highly professional and extremely helpful during the move. They always conducted themselves with extreme efficiency. They were calm and organised under pressure and the support they gave was above and beyond our expectations. I can confidently say if it wasn’t for them we would still be in a complete mess now – a good two months on. On behalf of the company, I’d like to wholeheartedly thank them for their work.”

- Operations Manager - Aegis -

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