IT Support and Services for SMEs

Specifically designed for SMEs of less than 250 employees, Active offers flexible, secure and competitive IT solutions.

We understand first-hand the frustration felt when your IT isn't working as it should be and can respond quickly to a range of technical requests.

Our goal is to minimise your 'down-time' and with a range of services from telephone support to engineer call-out, you can enjoy the peace of mind knowing that your IT is in safe hands.

Device support :

Updates, upgrades and installations for end user client devices including:

  • Desktops
  • Laptops
  • Tablets
  • Smartphones

Across all commonly used business ecosystems (MS Windows, RT, Apple macOS, iOS and Android)

Collaboration systems and cloud migration :

  • Email
  • Skype
  • Cloud Services

Telephony Systems :

  • Handsets
  • Soft clients
  • PBX
  • Voice over IP
  • Video conferencing systems (Telepresence, IP Video, conference room specifications, webcams)

Network & Server Support :

  • Central server infrastructure, including load balancing or traffic management devices
  • Active components of local area networks (Switches, hubs, access points, firewalls, routers)
  • Wide area network services (broadband & leased line)


  • Web hosting
  • eCommerce
  • SEO
  • Analytics

Major projects and Consultancy :

  • Consultancy for IT strategy
  • Business process improvement
  • IT process improvement

​Priced Competitively…

We will work with you to create a package that suits your requirements…

From £25.99 per user per month

Basic support for Desktop & Laptop Computers, servers, local and remote network connectivity, applications, telephone systems, video systems, tablets and smartphones.

  • Flexible site visits and regular service reviews
  • Unlimited remote support
  • Backup monitoring
  • Guaranteed 99% availability with penalties
  • Move/Add/Change requests
  • Employee home equipment remote support
  • Routine updates and upgrades
  • New equipment set up, configuration and testing.

Other levels of support and prioritisation available at an extra cost.

Where to Find Us

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